Privacy policy

Privacy Policy

Personal data is any information about an identified person.

Personal data is divided into identified persons and identifiable personal data, which are all forms of data that can be related to you. Our privacy policy applies to the information you provide us and/or the information we collect from you as a user of our services or through your behavior on our websites.

In the privacy policy, you can read how we handle the data we come into possession of and how long we store data about you.

This privacy policy applies in cases where FLEX TRIM A/S ( is the data controller for the processing of your personal information.

1. Data Controller

We are the data controller for the processing of personal data about our users and partners. You can find our contact information below.

Hedeparken 3,
7870 Roslev
CVR-nr.: 24210944

You are welcome to contact us at Please write "Privacy Policy" in the subject line. You can write to us if you have questions about the processing of your personal information, if you want to assert your rights, if you want to change or delete your registered personal information, or if you have questions regarding our privacy policy.

2. Processing Activities

As the data controller according to GDPR, we have the following processing activities.

2.1 Visit to the Website

When you visit our website (, we use cookies to make the website work, which you can read more about in our cookie policy.

You can reject the use of cookies at any time. You can do this by changing the relevant settings in your browser. Instructions can be found here:

Simsoft delete cookies page

If you delete or block cookies, ads may become less relevant to you and appear more frequently. Additionally, you may risk that the website does not function optimally, and there may be content you cannot access.

2.2 Communication with Users or Potential Users

When you have questions about our site or want to learn more about our services, you can contact us via:

Phone: +45 96760128

Through these channels, we will process your personal information to engage in a dialogue with you, such as answering questions about our services. We only process the information you provide us in connection with our communication.

We typically process the following general information: name, email, phone number.

Our legal basis for processing this personal information is Article 6, paragraph 1, letter f of the General Data Protection Regulation (GDPR).

We delete our communication with you when it becomes clear whether you want our services or not.

If there is a special case where there is a need to store your personal information for a longer period, this may be the case.

2.3 Newsletter

We have a newsletter, which is voluntary to subscribe to, and you can always unsubscribe.

The purpose of the newsletter is to send emails to subscribers with new information from the company, such as new content on the website or advertising our services.

We will only send you emails if you have given your active consent. This initially requires you to provide your email address, to which we subsequently send an email so that you can confirm the subscription. In this way, we ensure that you have actively subscribed to the newsletter, i.e., given active consent.

Our legal basis for processing your personal information (i.e., email address) in connection with the newsletter is Article 6, paragraph 1, letter a of the GDPR.

We will process your personal information as long as you are subscribed to the newsletter. Upon unsubscribing from the newsletter, we will stop sending it to you. If we have not sent you a newsletter in 1 year, your consent will expire due to our inactivity.

Upon unsubscribing from the newsletter, we will keep your former consent for 2 years after it was last used due to the Consumer Ombudsman's spam guide section 11.3.

2.4 Accounting

We must store all accounting documents according to the Accounting Act. This means that we store invoices and similar documents for accounting purposes. This may include general personal information such as name, address, service description.

Our legal basis for processing personal information for accounting purposes is Article 6, paragraph 1, letter f of the GDPR.

We retain this information for a minimum of 5 years after the current accounting year is completed.

2.5 Complaints

You can contact us with a complaint via In accordance with the law, we will process your complaint at least 28 days in advance, or we will also inform you of the need to extend the deadline for processing your complaint.

3. Data Processors

Few can handle everything themselves, and the same goes for us. We have partners and suppliers, some of whom may be data processors. External suppliers may provide systems to organize our work, services, consulting, IT hosting, or marketing.

It is our responsibility to ensure that your personal information is handled properly. Therefore, we set high standards for our partners, and our partners must guarantee the protection of your personal information.

We enter into agreements with companies (data processors) that handle personal information on our behalf to increase the security of your personal information.

4. Disclosure of Personal Information

We do not disclose your personal information to third parties.

5. Profiling and Automated Decisions

We do not conduct profiling or automated decisions.

6. Transfers to Third Countries

As a starting point, we use data processors in the EU/EEA, or who store data in the EU/EEA.

In some cases, this is not possible, and in these cases, data processors outside the EU/EEA may be used, provided they can ensure adequate protection of your personal information and belong to secure third countries.

7. Processing Security

We keep the processing of personal information secure by implementing appropriate technical and organizational measures.

We have conducted risk assessments of our processing of personal information and have then implemented appropriate technical and organizational measures to increase the security of processing.

One of our most important measures is to keep our employees updated on the GDPR through ongoing awareness training, GDPR courses, and by reviewing our GDPR procedures with employees.

8. Rights of the Data Subjects

According to the General Data Protection Regulation, you have several rights regarding our processing of information about you.

If you want to exercise your rights, you must contact us so that we can assist you with this.

8.1 Right to Information (Right of Access)

You have the right to access the information we process about you, as well as a range of additional information.

8.2 Right to Rectification (Correction)

You have the right to have incorrect information about yourself corrected.

8.3 Right to Erasure

In certain cases, you have the right to have information about you deleted before the time of our regular general deletion occurs.

8.4 Right to Restriction of Processing

In certain cases, you have the right to have the processing of your personal information restricted. If you have the right to have processing restricted, we may only process the information – except for storage – with your consent or for the purpose of determining, asserting, or defending legal claims, or to protect a person or important societal interests.

8.5 Right to Object

In certain cases, you have the right to object to our otherwise lawful processing of your personal information. You can also object to the processing of your information for direct marketing.

8.6 Right to Data Portability

In certain cases, you have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to have this personal information transferred from one data controller to another without hindrance.

You can read more about your rights in the Data Protection Agency's guidance on the rights of data subjects, which you can find on

When our processing of your personal information is based on your consent, you have the right to withdraw your consent.

9. Storage and Deletion

We delete your personal information when we no longer need to process it to fulfill one or more of the purposes mentioned above.

We store your information in accordance with applicable law.

Information may also be processed and stored longer if it is anonymized.

10. Complaint to the Data Protection Agency

You have the right to file a complaint with the Data Protection Agency if you are dissatisfied with the way we process your personal information. You can find the Data Protection Agency's contact information on

Contact Information:

Carl Jacobsens Vej 35
2500 Valby
Phone: +45 3319 3200

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